Privacy Policy

Last updated: 30/9/24

1. Introduction

Welcome to Programming with Olly. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website (www.programmingwitholly.com), use our tutoring services, or engage with any of our educational content. By using our services, you agree to the collection and use of your information in accordance with this policy.

2. Information We Collect

We collect personal information from both adults (parents/guardians) and children (students) for the purpose of providing educational services. This may include:

• Children's Data (Students):

  • Name, age, school year, and academic performance data (e.g., subjects of study, grades, etc.)

• Adults' Data (Parents/Guardians):

  • Name, contact details (email address, phone number, postal address), and payment information.

• Usage Data:

  • Information about how visitors use our website (e.g., IP address, browser type, pages visited, and the date/time of your visit).

• Cookies and Tracking Technologies:

  • Our website uses cookies to personalize the user experience and gather anonymous analytical data.

3. How We Use Your Information

We use the collected data to:

• For Tutoring Services:

  • Provide educational services to children, including personalized tutoring sessions, academic progress tracking, and feedback.

  • Communicate with parents/guardians regarding lesson schedules, invoices, and the student's progress.

• For Business Operations:

  • Process payments and manage invoicing for services rendered.

  • Improve our website and services through feedback and usage data.

• Legal Compliance:

  • Ensure compliance with relevant data protection regulations.

4. Consent for Children's Data

In compliance with data protection laws, we obtain consent from a parent or guardian before collecting any personal data related to a child under 16 years of age (under 13 for U.S. residents under COPPA). We do not knowingly collect any personal data from children without such parental consent.

5. Disclosure of Information

We will only share your personal information in the following cases:

• Service Providers:
  We may share your data with trusted third-party service providers who help us operate our website, process payments, or deliver our services (e.g., online scheduling tools, payment gateways). These providers have access to the necessary information only to perform these tasks and are bound by strict confidentiality agreements.

• Legal Requirements:
  We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations or protect the rights of Programming with Olly.

6. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your personal data, please note that no transmission method over the internet is 100% secure.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law. We will delete or anonymize children's data once it is no longer required for educational purposes.

8. Your Data Protection Rights

As a user, you have the following rights under data protection laws:

• Right to Access:
  You can request a copy of the personal information we hold about you or your child.

• Right to Rectification:
  You can ask us to correct or update inaccurate information.

• Right to Erasure:
  You can request that we delete any personal data that is no longer necessary for the purposes for which it was collected.

• Right to Restrict Processing:
  You may ask us to limit the use of your data in certain circumstances.

• Right to Data Portability:
  You have the right to request the transfer of your data to another service provider.

• Right to Withdraw Consent:
  If we process your data based on consent, you have the right to withdraw that consent at any time.

9. Children's Privacy

We take children's privacy seriously and comply with all relevant data protection laws. We collect limited personal information about children only to provide educational services. All communications and contact details are managed through the parent or guardian. If we learn that we have collected personal information from a child without proper consent, we will delete the information as quickly as possible.

10. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. You can set your browser to refuse cookies, but this may limit your ability to use certain features on our site. For more details on the cookies we use, refer to our Cookie Policy.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review the privacy policies of any external sites before providing any personal information.

12. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be updated accordingly. Please review this policy periodically to stay informed about how we protect your data.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Programming with Olly
Email: [Your email address]
Phone: [Your phone number]
Website: www.programmingwitholly.com